Legal

Privacy Policy

Last updated: October 22, 2025

 

At Sève Endurance ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

 

Information We Collect

Personal Information

When you place an order or create an account, we may collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processor)
  • Order history and purchase preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (payment processors, shipping companies, email service providers)
  • Law enforcement or government agencies when required by law
  • Business partners with your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, though some features of our site may not function properly if cookies are disabled.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@seveendurance.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Users

Sève Endurance is based in Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and our central database is operated. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Sève Endurance
Email: info@seveendurance.com