Money-Back Guarantee
Returns & Refunds
We want you to love Sève. If you're not satisfied, we'll make it right.
30-Day Money-Back Guarantee
Try Sève risk-free for 30 days. If you're not completely satisfied with your purchase, we'll refund your order—no questions asked.
This guarantee applies even if you've tried the gels. We stand behind our products and want you to test them in real training conditions.
How to Return
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Contact Us
Email: info@seveendurance.com with your order number and reason for return. We'll respond within 24 hours with a return authorization.
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Ship It Back
Pack your items securely and ship to the address provided in your return authorization. We recommend using a trackable shipping method.
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Get Your Refund
Once we receive your return, we'll process your refund within 5 business days. Refunds are issued to the original payment method.
Return Shipping Costs
Product defect or our error: We'll cover return shipping costs and send you a prepaid label.
Non-Returnable Items
The following items cannot be returned for hygiene and safety reasons:
- Sale or clearance items marked as final sale
- Gift cards or promotional items
Damaged or Defective Products
If your order arrives damaged or defective, contact us immediately with photos of the damaged items. We'll send a replacement or issue a full refund, including shipping costs.
Wrong Item Received
If we shipped the wrong item, we'll send the correct product immediately at no charge and provide a prepaid label to return the incorrect item.
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Need Help with a Return? |
| Our support team is here to make the return process as smooth as possible. Reach out with any questions. | |
| info@seveendurance.com → |